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Nikon D750 Reflection / Flare Issues To Be Fixed for Free at the end of January

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Nikon has officially announced that it will begin fixing the D750 reflection issues for free at the end of January.

There have been numerous reports on the web for several weeks about the flare of backlit photos shot with the Nikon D750. Now Nikon will inspect and service all affected cameras for free. The fix will contain light-shielding components and AF sensor position adjustments.

As stated below, the service initiative will begin in late January and the company will reveal more details about the repair process in the following days.

Nikon D750 Flare Issues Will Be Fixed for Free


Here is the full text of the announcement:

To users of the Nikon D750 digital SLR camera

Thank you for choosing Nikon for your photographic needs.

On December 29, 2014, we announced that we were looking into measures to address the issue reported by some users, namely that when photographing scenes in which an extremely bright light source, such as the sun or high-intensity lighting, is positioned near the top edge of the frame, flare with an unnatural shape sometimes occurs in images captured with the D750 digital SLR camera.

To correct this issue, Nikon will inspect and service at no cost the camera’s light-shielding components and adjust the AF sensor position.  We plan to initiate this service at the end of January and will announce further details, including instructions for requesting servicing, shortly.

Please direct inquiries regarding this matter to Nikon Customer Relations by phone at 1-800-Nikon US (1-800-645-6687), 9AM–8PM EST, Monday to Friday (closed certain holidays) or online here.

We sincerely apologize for any inconvenience this issue may have caused, and ask for your continued patience and understanding.

Once again, thank you for choosing Nikon for your photographic needs.

Nikon D750 features a newly designed 24.3 megapixel FX-format sensor, a 51-point AF system, a burst rate of up to 6.5 fps, ISO range of 100–12800, and Full HD movie recording at 1080/60p combined with a vari-angle LCD monitor. See the official announcementfirst look videossample images and users manual.