Nikon Service Advisory for the 1 Nikkor VR 10-30mm f/3.5-5.6 Lens

Nikon issued service advisory for the 1 Nikkor VR 10-30mm f/3.5-5.6 powerzoom lens for the Nikon 1 system cameras.

The 1 Nikkor VR 10-30mm f/3.5-5.6 PD-Zoom lens is equipped with a retractable lens mechanism and an electronic lens cover rather than a lens cap.

The issue below describes the failing communication between the lens and camera.

Nikon Service Advisory for the 1 Nikkor VR 10-30mm f/3.5-5.6 Lens

nikon_1_nikkor_vr_10_30mm_f_3.5_5.6_pd_zoom

Issue

When the 1 Nikkor 10-30mm f/3.5-5.6 lens is used for an extended period of time, or zoom operations are frequently repeated, proper communication with the camera may become impossible, an error message may be displayed in the camera monitor, and the lens may fail to function properly.

Applicable product

  • This issue only occurs with the 1 NIKKOR VR 10-30mm f/3.5-5.6.
  • This issue does not occur with the 1 NIKKOR VR 10-30mm f/3.5-5.6 PD-ZOOM.
  • The image below is of the black 1 NIKKOR VR 10-30mm f/3.5-5.6, but this issue occurs with all color variations of the lens.

Lenses for which countermeasures to resolve this issue have already been applied may be identified by the black dot indicated below.

Identifying lenses that have already been inspected and/or repaired

Nikon-issues-service-advisory-for-the-1-Nikkor-VR-10-30mm-f3.5-5.6-lens

Lenses with a black dot at the bottom of the slot for the pin on the camera’s lens mount have already been inspected and/or repaired by a Nikon service center.

Service procedure

Nikon service centers will inspect lenses and replace applicable components as needed, free of charge, and provide free shipping regardless of the status of the product warranty. If you have already paid to have a lens affected by this issue repaired, please contact Nikon.

Nikon Europe link | Nikon USA link